Solutions Consultant (Pre-Sales)

About impress

At impress, our mission is to make accurate hiring easier. We combine I/O Psychology with AI to create application screening processes that allow each and every candidate to undergo a structured interview. While candidates benefit from the enhanced experience, recruiters benefit from the AI-assisted evaluation launched in our impress screening tools. Each pre-interview platform is designed to simplify the hiring process for employers and make better hiring decisions at scale. Our platform ensures recruiters can screen candidates effectively, identify top talent efficiently, and make more confident hiring decisions with less bias.

The Role

What Success Looks Like

In this role, you will:

• Design compelling customer solutions that improve win rates.
• Deliver high-quality product demonstrations and solution presentations.
• Respond to customer proposals accurately and within agreed timelines.
• Enable seamless handovers from Sales to Implementation through comprehensive documentation.
• Build trusted relationships with enterprise customers and internal stakeholders while contributing to the continuous improvement of impress.ai’s solution consulting practices.

Responsibilities

1. Solution Consulting & Discovery

• Partner with the Sales team to understand customer business objectives, challenges, and technical requirements.
• Conduct discovery workshops and requirement-gathering sessions with enterprise prospects.
• Analyze customer workflows and recommend solutions aligned with their business needs.

2. Solution Design & Demonstration

• Design customised solution proposals that showcase the value of impress.ai’s platform.
• Deliver engaging product demonstrations and solution presentations to business and technical stakeholders.
• Translate technical capabilities into clear business outcomes and value propositions.

3. Proposal & Sales Support

• Prepare and respond to RFPs (Request for Proposal), RFQs (Request for Quotation), SOWs (Statements of Work), and other customer documentation accurately and within timelines.
• Provide technical and functional expertise throughout the sales cycle.
• Support commercial discussions by helping customers understand implementation approaches and solution capabilities.

4. Cross-functional Collaboration

• Work closely with Product, Customer Success, and Implementation teams to ensure proposed solutions are feasible and aligned with product capabilities.
• Create detailed handover documentation to enable smooth transitions from Sales to Implementation.
• Support internal knowledge sharing and contribute to improving pre-sales processes and documentation.

5. Market & Product Knowledge

• Stay updated on HRTech trends, Enterprise SaaS best practices, and emerging technologies.
• Continuously build expertise in impress.ai’s products and solution offerings to effectively position them in customer engagements.

You Bring to the Table

Key Skills & Competencies

• Strong business analysis and problem-solving skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Ability to simplify and communicate complex technical concepts to business audiences.
• Strong documentation and proposal-writing skills.
• Customer-first mindset with excellent consultative selling skills.
• Highly organized with strong attention to detail.
• Self-driven, adaptable, and comfortable working in a fast-paced startup environment.
• Strong collaboration and cross-functional coordination skills.

Required Qualifications

• 4–5 years of overall professional experience, including at least 2 years in solution engineering, solutions consulting, pre-sales, or a similar customer-facing role.
• Familiarity with enterprise procurement processes, including RFP/RFQ responses.
• Experience working in a B2B SaaS organisation, preferably within a startup or high-growth environment.
• Good understanding of Enterprise SaaS solutions and solution consulting methodologies.
• Experience interacting with international customers and supporting global sales teams.
• Willingness to work flexibly to accommodate customer meetings across different time zones.

Preferred Qualifications

• Experience in HRTech, Recruitment Technology, or Talent Acquisition solutions.
• Understanding of SaaS implementation lifecycles and enterprise solution architecture.
• Experience collaborating with Product and Engineering teams in customer solutioning.

Our Benefits

At impress.ai, we’re transforming how enterprises hire by combining AI with exceptional candidate and recruiter experiences. As a Solutions Consultant (Pre-Sales), you’ll play a pivotal role in helping global organisations solve complex hiring challenges through innovative technology.

Here’s what makes this opportunity exciting:

• Make a Global Impact – Partner with enterprise customers across different regions and industries, helping shape their talent acquisition strategies through AI-powered solutions.
• Be at the Intersection of Business and Technology – Collaborate with Sales, Product, Customer Success, and Engineering teams to design solutions that create real business value.
• Accelerate Your Growth – Gain exposure to enterprise SaaS sales, solution consulting, HRTech, and emerging AI technologies in a fast-growing global startup.
• Own Meaningful Work – From discovery and solution design to customer presentations and implementation handovers, you’ll have end-to-end ownership of impactful customer engagements.
• Collaborative Culture – Work alongside passionate, high-performing teams that value innovation, continuous learning, and knowledge sharing.
• Innovation-Driven Environment – Be part of a company that’s pushing the boundaries of AI in recruitment and continuously evolving its products to solve real-world hiring challenges.

If you enjoy solving complex business problems, engaging with customers, and translating technology into meaningful business outcomes, we’d love to have you on our team.