System Administrator

impress ai

Brief

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users across geographies.

You will also work closely with the cybersecurity and infrastructure teams in ensuring that our technology infrastructure runs smoothly, securely and efficiently.

Qualifications

  • Proven experience as a System Administrator, Network Administrator or similar role
  • Experience with database, networks (LAN, WAN) and patch management would be an advantage
  • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
  • Knowledge of powershell/ unix shell scripting would be a strong advantage
  • Ability to create scripts in some programming language- Python, Perl or other language would be an advantage.
  • Familiarity with various operating systems and platforms
  • Resourcefulness and problem-solving aptitude
  • Excellent communication skills enabling communication with teams in different geographies.
  • BSc/BE/BTech/Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

Responsibilities

  • Monitor performance and maintain systems according to requirements
  • Troubleshoot issues related to software, hardware and network for all teams across the organisation on both Macs and Windows machines.
  • Ensure security through access controls, backups and firewalls and regular review of audit and access logs across the different systems and tools used in the organisation
  • Develop expertise to train staff on new technologies
  • Maintain and upgrade internal wiki with technical documentation, manuals and IT policies
  • Approve/reject third party software requests and track both software and hardware in a register. Assist in reviewing software policies before they are used in the company.
  • Assist infosec team in risk assessment surveys for clients, partners and vendors
  • Set up and clean up accounts and workstations
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Kochi, Kerala, India
impress.ai is a platform for recruiters to manage the hiring process using AI powered chatbots. Our conversational bots engage, screen, interview, and shortlist candidates based on competencies and domain expertise so recruiters can focus on higher value activities.